Privacy Policy

1. About Us

OTEKIK PTY LTD (ACN 694900582, ABN 34694900582) ("OTEKIK", "we", "us", or "our") takes privacy seriously and is committed to responsible privacy practices.

This Privacy Policy explains how personal information is collected, used, disclosed, stored, handled, and protected in connection with our website and related communications.

This Privacy Policy should be read together with our Terms of Use.

OTEKIK operates the website at https://www.otekik.com.au.

2. Scope of This Policy

This Privacy Policy applies to visitors to our website and people who contact OTEKIK PTY LTD in relation to the company, the website, or our current and future products.

This policy is limited to the current Otekik company website. It does not yet fully cover the future L2P product, which will have its own dedicated Privacy Policy if and when that product is released.

3. What Information We Collect

Website Usage

Our website is currently informational only. We do not currently operate user accounts, login features, website forms, analytics tools, tracking cookies, or advertising pixels on this website.

As with most websites, basic technical information may be processed by hosting or infrastructure providers as part of standard website delivery, security, and server operations.

Voluntary Contact

If you contact us by email, we may collect the personal information you choose to provide, including your name, email address, and the content of your message.

4. What We Do NOT Collect (Current Website)

At the time of this policy, the current website does not provide user accounts, login functionality, online forms, customer dashboards, analytics, tracking cookies, or advertising pixels.

We do not currently collect personal information through account registration, subscriptions, or direct on-site submissions because those features are not yet available on the website.

5. How We Use Information

Where we receive information through email or related communications, we may use it to:

• respond to enquiries and correspondence;
• consider product, business, or support requests;
• maintain internal business records; and
• protect the security and integrity of our website and operations.

6. Data Storage and Security

We take reasonable steps to protect information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps may include access controls, secure service providers, and ordinary business security practices.

No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Overseas Disclosure

We are an Australian company, but some current or future technology providers that support our website, email, hosting, storage, or related operations may process data outside Australia.

Where this occurs, we will take reasonable steps to work with providers appropriate for business operations and information handling.

8. Future Product – L2P

L2P is an upcoming parent-controlled learning reward system currently under development. Information published on this website about L2P is general in nature and may change before release.

If L2P is launched, its features, data practices, and legal terms may differ from this website. A dedicated Privacy Policy will be prepared for that product when appropriate.

9. Access and Correction

If you believe we hold personal information about you and you would like to request access or correction, please contact us at privacy@otekik.com.au. We will consider requests in accordance with applicable Australian privacy requirements.

10. Complaints

If you have a privacy complaint, please contact us first at privacy@otekik.com.au with details of your concern. For general enquiries, you can contact support@otekik.com.au.

We will review the complaint and respond within a reasonable period.

11. Contact Us

Privacy contact: privacy@otekik.com.au

General enquiries: support@otekik.com.au

Address: 257 McKimmies Rd, Bundoora VIC 3083, Australia

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business operations, legal obligations, or future services. The latest version will be published on this website with an updated effective date and version number.

13. Governing Law

This Privacy Policy is governed by the laws of Victoria, Australia.